SERVICING, REPAIRS AND CALL OUT COSTS

We can service and repair most mobility aids. There are a few products and manufacturers that we do not work on, please contact us with as much information about your product and we’ll be happy to help. This includes, mobility scooters, wheelchairs, riser recliner chairs, electric profiling beds and walking aids Please note that a service is maintaining a working product, if it’s not working correctly it comes under a repair. We can deal directly with most insurance companies taking the stress out of any claim.

Servicing costs

Mobility Scooters and power-chairs £70, that includes collection and dropping back to you. If you bring the product to either shop it is £60. Rollator’s £30 and manual wheelchairs are £50 if taken to one of our shops. We can collect for an additional cost of £10.

We can visit you to carry out repairs, the price depends on your location. We will require payment upfront from new customers. If you do not have the means to pay over the phone please tell us and we will arrange something.

Eastbourne and Bexhill £30

St Leonards on Sea and Polegate £40

Hastings and Battle £50

The Importance of Servicing a Mobility Scooter

Mobility scooters represent freedom and independence for many individuals with limited mobility. However, like any other vehicle, they require regular maintenance to ensure they operate efficiently and safely. Here are several reasons why servicing your mobility scooter is essential:

Safety First

Regular servicing helps identify potential issues before they become serious problems. This includes checking brakes, lights, and tyres. Ensuring these components are functioning properly can prevent accidents and enhance the safety of the rider.

Longevity of the Scooter

Just like a car, a mobility scooter benefits from routine maintenance. Regular check-ups can help extend its lifespan by addressing wear and tear early. This means fewer replacements and repairs in the long run, saving money for the user.

Optimal Performance

Over time, parts of a mobility scooter may become less efficient. Routine servicing ensures that the scooter operates at peak performance, providing a smooth and enjoyable ride. This includes checking the battery health and ensuring it is charging properly, which is crucial for maintaining range.

Increased Comfort

A well-serviced scooter enhances the overall riding experience. Adjustments to components like the seat and steering can improve comfort, making journeys more enjoyable. Comfort is particularly important for users who rely on their scooters for daily activities.

Peace of Mind

Knowing that your mobility scooter has been serviced regularly can give users peace of mind. It instills confidence that the scooter will function correctly when needed, allowing users to focus on their daily activities rather than worrying about mechanical issues.

Regular servicing of mobility scooters is not just a chore; it’s a vital aspect of ensuring safety, performance, and comfort. By committing to routine maintenance, users can enjoy their mobility scooters to the fullest while minimising the risk of unexpected breakdowns. So, don’t overlook the importance of that service appointment—your mobility and independence depend on it!

Mobility scooters, while designed for durability and convenience, can encounter several common issues over time. Here are some of the most frequent problems:

1. Battery Problems: Over time, batteries can lose their ability to hold a charge, leading to reduced range and performance. Corrosion on battery terminals can also hinder the electrical connection.

2. Tyre Wear and Damage: Tyres can become worn or damaged due to regular use, leading to poor traction and stability. Flat tyres or punctures are also issues that need addressing.

3. Brake Malfunctions: Brakes may become less responsive or fail altogether due to wear, misalignment, or cable issues, posing a significant safety risk.

4. Loose or Worn Components: Various parts, such as screws, bolts, and joints, can become loose or wear out over time, leading to instability or noise during operation.

5. Electrical Issues: Problems with wiring, fuses, or connectors can lead to malfunctions in lights, indicators, or the scooter's overall operation.

6. Steering Problems: Misalignment or wear in the steering mechanism can affect maneuverability and control, making it difficult to drive the scooter safely.

7. Seat and Comfort Issues: Seats can wear down, become uncomfortable, or lose their padding, affecting the overall riding experience.

8. Motor Issues: Motors may overheat or wear out, leading to reduced power or complete failure, requiring repair or replacement.

9. Chassis Damage: The frame or chassis can be damaged from impacts or rough terrain, affecting the scooter's stability and safety.

10. Weather-related Wear: Exposure to rain, snow, or extreme temperatures can cause damage to electrical components and other parts if the scooter is not protected.

Regular maintenance and servicing can help to identify and address these issues before they escalate, ensuring that mobility scooters remain safe and reliable for their users.